IdealWare Online Users Manual

SP2-03-05 S/P PROCESSING
31544 Cash Till Sales Entry, Payment Processing

 

PURPOSE

 

The cash till sales payment processing program is used to specify the method(s) of payment applied against cash sales. Any combination of payment methods can be selected. However, the sale or refund cannot be completed until the total amount tendered is equal to or greater than the total sale or refund amount.

 

To bypass completing a cash till sale or refund, the sale/refund total must be zero. To get the total to zero, you can press [F3] from the payment method options prompt. This action returns program control to the sale/refund detail line entry program. From that screen, delete all the detail lines (see [F2] of the line initialization options). When finished press [F4] to return to the payment processing screen. Then from the payment processing screen press [F4] to finish the sale.

 

An alternate method for aborting a cash till sale or refund is to complete the sale, for example use the cash payment method, and then void the sale. See 31547- CASH TILL SALES ENTRY MISC., VOID SALE/PAYMENT.

 

By swiping a credit card at the payment method options, the program automatically determines the appropriate payment method (ie Visa, Mastercard, American Express, etc).

 

If your cash slip printer does not accommodate cheque franking/validation, the cash till sales payment program will not prompt the operator to slide cheque into the printer when a cheque payment is received.

 


PROCEDURE

 

Press [F4] at the LN# field of cash till sales entry program or [F8] at the SEQ# field of the detail lines of a cash sale in the sales order entry program. The cash till sales payment processing program displays.

 

 CASH TILL SALES PAYMENT PROCESSING DISPLAY

┌────────────────────────────────────────────────────────────────────────────────┐
│02/28/08                  ***** CASH SALES ENTRY *****                 TERM: TF1│
│────────────────────────────────────────────────────────────────────────────────│
│SALES SLIP#: 01-C3A0041         CASHIER: TILL3  BATCH#: 0018  TILL: 3  DRAWER: A│
│SALE TYPE:   CS  CASH SALE                                                      â”‚
│─────────────────────────────────────────────────────────────┬──────────────────│
│      CASH:             PST#               GST#              â”‚ SALES:       .00 â”‚
│    CHEQUE:             ID#1:       DESC:                    â”‚   PST:       .00 â”‚
│                        ID#2:       DESC:                    â”‚   GST:       .00 â”‚
│                                                             â”‚       ---------- â”‚
│    COUPON:                                                  â”‚ TOTAL:       .00 â”‚
│DEBIT CARD:                                                  ├──────────────────│
│ VISA CARD:                                                  â”‚                  â”‚
│MASTERCARD:                                                  â”‚TENDRD:       .00 â”‚
│ AMEx CARD:                                                  â”‚                  â”‚
│                                                             â”‚ OWING:       .00 â”‚
│                                                             â”‚                  â”‚
│OTHER CARD:                                                  â”‚CHANGE:       .00 â”‚
│   FINANCE:                                                  â”‚                  â”‚
│   TYPE:     INTEREST FREE TO:            PROMOTION:         â”‚                  â”‚
│─────────────────────────────────────────────────────────────┴──────────────────│
│           F5=COUPN, F6=DEBIT, F7=FINANCE, F8=VISA, F9=M/C, F10=AMEx            â”‚
│                              F11=CHEQUE, F12=CASH                              â”‚
│────────────────────────────────────────────────────────────────────────────────│
│** OPTIONS: CHOOSE PAYMENT METHOD  F1=CHG PST$/#  F2=CHG GST$/#  F3=LINES:      â”‚
│   SWIPE CARD; 'C' TO CANCEL; 'S' TO SUSPEND; ENTER TO FINISH SALE.             â”‚
│                                                                                â”‚
└────────────────────────────────────────────────────────────────────────────────┘
** OPTIONS: CHOOSE PAYMENT METHOD  F1=CHG PST$/#  F2=CHG GST$/#  F3=LINES:
   SWIPE CARD; 'C' TO CANCEL; 'S' TO SUSPEND; ENTER TO FINISH SALE.

 

[Enter] or [F4] to complete the sale or refund.

 

See PROCEDURE - COMPLETE PAYMENT/SALE.

 

 

[F3] to return to sale/refund detail line entry screen.

 

Select this option to add more detail lines to the sale/refund or to delete lines from the sale/refund.

 

 

Swipe customer credit card.

 

The program determines the payment method based on the card and simulates pressing [F8] (Visa), [F9] (Mastercard) or [F10] (American Express). If you don't have a card swiping device, enter the desired payment method option.

 

 

[F1] to zero or re-calculate Provincial Sales Tax amount.

 

** PRESS F1 TO CLEAR PST:, F2 TO RE-CALCULATE PST OR ENTER A PST#:

 

[F1] to set Provincial Sales Tax amount to zero.

 

[F2] to re-calculate Provincial Sales Tax amount.

 

PST#

 

Enter Provincial Sales tax number to print on till slip. 

 

[F3] to return to payment method options.

 

[F2] to zero or re-calculate GST amount.

 

** PRESS F1 TO CLEAR GST:, F2 TO RE-CALCULATE GST OR ENTER A GST#:

 

[F1] to set GST amount to zero.

 

[F2] to re-calculate GST amount.

 

GST#

 

Enter GST number to print on till slip.

 

[F3] to return to payment method options.

 

[F3] to return to payment method options.

 

If you select the wrong payment method press [F3] to reselect method.

 

 

[F6] to specify debit card payment method.

 

[F8] to specify Visa card payment method.

 

[F9] to specify Mastercard payment method.

 

[F10] to specify American Express payment method.

 

[F11] to specify cheque payment method.

 

[F12] to specify cash payment method.

 

"C" to cancel sale or refund.

 

Select this option when the customer changes his mind. See 31547 - VOID SALE/PAYMENT.

 

 

"S" to suspend sale or refund.

 

Select this option when payment cannot be processed for the sale at the present time. For example, the customer has to return to his car to get his wallet. See 31546 - SUSPEND SALE.

 

 


PROCEDURE - COMPLETE PAYMENT/SALE

 

After payment has been processed, press [Enter] or [F4] to complete the sale or refund.

 

>> THE AMOUNT TENDERED IS SHORT BY $100.00. PRESS ENTER:

 

This prompt indicates that the total amount of the payment methods selected is not equal to or greater than the total amount of the sale or refund. You can not complete the sale or refund until the total payment amount is corrected.

 

[Enter] to return to payment method options prompt.

 

The following prompts might occur when the sale or refund is completed before program control is returned to the SALES SLIP# field of the sale/refund creation/access screen in preparation for the next sale or refund.

 

** SEPARATE SALES SLIP FROM PRINTER THEN PRESS ENTER OR F4:

 

This prompt indicates that the sales slip has completed printing and should be separated from the printer. This prompt is only displayed if credit card slips are to be printed or cheque franking/validation is required.

 

[Enter] or [F4] to clear.

 

The printer remains static until either [Enter] or [F4] is pressed.

 

 

** TEAR OFF VISA CARD SLIP AND GET CUSTOMER'S SIGNATURE. PRESS ENTER OR F4 WHEN READY.

 

If applicable, this prompt indicates that the Visa slip has completed printing and should be separated from the printer and signed by the customer.

 

[Enter] or [F4] to clear.

 

The printer remains static until either [Enter] or [F4] is pressed.

 

 

** TEAR OFF MASTERCARD SLIP AND GET CUSTOMER'S SIGNATURE. PRESS ENTER OR F4 WHEN READY.

 

If applicable, this prompt indicates that the Mastercard slip has completed printing and should be separated from the printer and signed by the customer.

 

[Enter] or [F4] to clear.

 

The printer remains static until [Enter] or [F4] is pressed.

 

 

** TEAR OFF AMEX SLIP AND GET CUSTOMER'S SIGNATURE. PRESS ENTER OR F4 WHEN READY.

 

If applicable, this prompt indicates that the American Express slip has completed printing and should be separated from the printer and signed by the customer.

 

[Enter] or [F4] to clear.

 

The printer remains static until [Enter] or [F4] is pressed.

 


** SLIDE CHEQUE INTO PRINTER AND THEN PRESS ENTER OR F4 WHEN READY:

 

If applicable, this prompt indicates that the printer is ready to have the cheque inserted into the printer for validation (or franking) which prints the relevant sale and payment method information onto the back of the cheque. If your cash slip printer does not accommodate cheque franking/validation, this prompt will not appear when a cheque payment has been received.

 

Once the cheque is inserted into the printer properly, the printer will draw the cheque farther into the print mechanism for actual printi

 

 

[Enter] or [F4] to clear.

 

The cheque is validated when either [Enter] or [F4] is pressed.

 

 

** REMOVE CHEQUE AND THEN PRESS ENTER OR F4 WHEN READY (OR PRESS F3):

 

If applicable, this prompt indicates that the cheque has been validated and can be removed from the printer.

 

[Enter] or [F4] to turn off printer cheque validation mode.

 

[F3] to return to previous prompt.

 

Select this option if the cheque did not validate properly, for example the cheque was inserted into the printer incorrectly.

 

 

** SLIDE INVOICE INTO PRINTER AND THEN PRESS ENTER OR F4 WHEN READY:

 

If applicable, this prompt indicates that the printer is ready to have the invoice inserted into the printer for validation (or franking) which prints the relevant sale and payment method information onto the back of the invoice.

 

Once the invoice is inserted into the printer properly, the printer will draw the invoice farther into the print mechanism for actual printing. This process is repeated for each See Invoice line in the sale or refund.

 

 

[Enter] or [F4] to clear.

 

The invoice is validated when either [Enter] or [F4] is pressed.

 

 

** REMOVE INVOICE AND THEN PRESS ENTER OR F4 WHEN READY (OR PRESS F3):

 

If applicable, this prompt indicates that the invoice has been validated and can be removed from the printer.

 

[Enter] or [F4] to turn off printer invoice validation mode.

 

[F3] to returns to previous prompt.

 

Select this option if the invoice did not validate properly, for example the invoice was inserted into the printer incorrectly.

 


Example Cash Till Sales Entry Payment Processing display:

┌────────────────────────────────────────────────────────────────────────────────┐
│Nov07/07                 ***** PAYMENT PROCESSING *****                 TERM: Tc│
│────────────────────────────────────────────────────────────────────────────────│
│SALES SLIP#: 01-C3A0079         CASHIER: SUPER  BATCH#: 0024  TILL: 3  DRAWER: A│
│SALE TYPE:   CS  CASH SALE      ORDER#:  01-C100732                             â”‚
│────────────────────────────────────────────────────────────────────────────────│
│TOTAL$:     42.53     SALES$:     42.53     PST$:       .00     GST$:       .00 â”‚
│────────────────────────────────────────────────────────────────────────────────│
│ DEBIT CARD:             ACCT#:                  ExPIRY:       AUTH#:           â”‚
│  VISA CARD:             ACCT#:                  ExPIRY:       AUTH#:           â”‚
│ MASTERCARD:             ACCT#:                  ExPIRY:       AUTH#:           â”‚
│ OTHER CARD:             ACCT#:                  ExPIRY:       AUTH#:           â”‚
│  AMEx CARD:             ACCT#:                  ExPIRY:       AUTH#:           â”‚
│                                                                                â”‚
│     CHEQUE:             ID#1A:                                                 â”‚
│                         ID#1B:                                                 â”‚
│                         ID#2A:                                                 â”‚
│       CASH:             ID#2B:                                                 â”‚
│────────────────────────────────────────────────────────────────────────────────│
│   TENDERED:        .00  OWING:      42.53       CHANGE DUE:      42.53-        â”‚
│────────────────────────────────────────────────────────────────────────────────│
│F6=DEBIT, F8=VISA, F9=M/C, F10=AMEx, F11=CHEQUE, F12=CASH                       â”‚
│────────────────────────────────────────────────────────────────────────────────│
│** OPTIONS: ENTER PAYMENT METHOD:                                               â”‚
│   PRESS ENTER TO FINISH THE SALE, 'C' TO CANCEL.                               â”‚
│                                                                                â”‚
└────────────────────────────────────────────────────────────────────────────────┘
** OPTIONS: ENTER PAYMENT METHOD:
   PRESS ENTER TO FINISH THE SALE, 'C' TO CANCEL.

 

Enter payment method.

 

See field prompts above. If the payment amount is less than the sales amount you will be prompted for additional payment methods.

 

[Enter] to complete payment and finish sale.

 

"C" to cancel payment.