IdealWare Online Users Manual

SP2-03-03 S/P PROCESSING
31542 Cash Till Sales Entry, Sale/Refund Create/Access

 

PURPOSE

 

The cash till sales entry program enables you to create sales with payment (ie cash sales). Since the products sold are paid for at the point of sale, little or no customer specific information needs to be entered.

 

If you use the sales order entry program to create cash sales, that program accesses the cash till sales entry program to process payments applied against the invoice. Your system can be configured to require entry of customer data, for example name and phone number, or other data that you determine is desirable.

 

 

PROCEDURE

 

If you use the cash till sales entry program, select Cash Till Sale Entry from the Sale Processing Menu. If you use the sales order entry program, press [F5] to create a sale with payment from the sales order entry initialization display. User profiles can be configured to access either or both these programs. Typically, in a cash lane scenario, cashier users are configured to access only the cash till sales entry program.

 

The sales order entry program uses a special customer code when creating a sale with payment. The program only uses the cash till sales entry program to process payments. See 31561 - SALES ORDER PAYMENT PROCESSING.

 

SALES ORDER INITIALIZATION DISPLAY

┌──────────────────────────────────────────────────────────────────────────────┐
│02/15/08             ***** SALE ORDER INITIALIZATION *****          TERM: TF1 â”‚
│                                                                              â”‚
│        STORE CODE:           01     IDEALWARE STORE# 1                       â”‚
│        SALESPERSON CODE:     SUPER  SUPER USER                               â”‚
│                                                                              â”‚
│        F5  = SALE (WITH PAYMENT)         SH-F5 = LAST INQUIRY                â”‚
│        F6  = REFUND                      SH-F6 = ORDER INQUIRY               â”‚
│                                          SH-F7 = CUSTOMER INQUIRY            â”‚
│        F7  = A/R CHARGE SALE             SH-F8 = SUPPLIER INQUIRY            â”‚
│        F8  = A/R CREDIT NOTE             SH-F9 = PRODUCT INQUIRY             â”‚
│        F2  = RENTAL                      SH-F4 = PRO CARD INQUIRY            â”‚
│        F9  = TRANSFER SALE          CTRL-SH-F1 = CREDIT HOLD INQUIRY         â”‚
│        F10 = SPECIAL ORDER TICKET        SH-F1 = CASH TILL FUNCTIONS         â”‚
│                                          SH-F2 = VOID CASH SALE              â”‚
│        F11 = QUOTATION                   SH-F3 = CUSTOMER PAYMENT            â”‚
│        F12 = LAST# (SUPER/01-10001A )   SH-F10 = PURCHASE ORDERS             â”‚
│                                         SH-F11 = CONTRACT MAINT              â”‚
│                                         SH-F12 = MAINTENANCE OPTIONS         â”‚
│        SELECT OPTION ABOVE: _________                                        â”‚
│        ORDER# + CR TO MODIFY ExISTING ORDER. A PERIOD CAN BE ENTERED         â”‚
│        BETWEEN STORE AND ORDER# (NEW FORMAT ONLY). F3=SALESPERSON,           â”‚
│        F4=EXIT, F5-F11 ALONE OR AFTER ORDER# TO CREATE NEW ORDER.            â”‚
└──────────────────────────────────────────────────────────────────────────────┘

 

The components of cash till sales entry sales creation and processing are as follows:

 

 TILL SALE CREATION/ACCESS

 TILL SALE DETAIL ENTRY


SALE/REFUND CREATION/ACCESS SCREEN

┌────────────────────────────────────────────────────────────────────────────────┐
│12/31/07                  ***** CASH SALES ENTRY *****                 TERM: TE7│
│────────────────────────────────────────────────────────────────────────────────│
│SALES SLIP#: ___________        CASHIER: BARJO  BATCH#: 0043  TILL: 1  DRAWER: A│
│SALE TYPE:                                                                      â”‚
│────────────────────────────────────────────────────────────────────────────────│
│TOTAL$:               SALES$:               PST$:               GST$:           â”‚
│────────────────────────────────────────────────────────────────────────────────│
│LN#  QUANTITY UNITS PRODUCT         PRICE  DISC%     DISC$     SALES$  PST  GST â”‚
│────────────────────────────────────────────────────────────────────────────────│
│                                                                                â”‚
│                                                                                â”‚
│                                                                                â”‚
│                                                                                â”‚
│                                                                                â”‚
│                                                                                â”‚
│                                                                                â”‚
│                                                                                â”‚
│                                                                                â”‚
│                                                                                â”‚
│────────────────────────────────────────────────────────────────────────────────│
│KEYS: F9='CASH SALE' F10='REFUND' F5='INQUIRY'                                  â”‚
│────────────────────────────────────────────────────────────────────────────────│
│SCAN/ENTER INVOICE, SELECT VALID KEY OR ENTER CASH SALE NUMBER TO MODIFY/VOID.  â”‚
│PRESS F3 TO CHANGE CASHIER, F4 TO EXIT, F8 TO CLOSE BATCH.                      â”‚
│                                                                                â”‚
└────────────────────────────────────────────────────────────────────────────────┘
SALES SLIP#
KEYS: F9='CASH SALE' F10='REFUND' F5='INQUIRY'
SCAN/ENTER INVOICE, SELECT VALID KEY OR ENTER CASH SALE NUMBER TO MODIFY/VOID.
PRESS F3 TO CHANGE CASHIER, F4 TO EXIT, F8 TO CLOSE BATCH.

 

Enter till slip number in batch to modify or void.

 

Typically, this option is used to un-suspend a sale (see 31546 - CASH TILL SALES ENTERY, SUSPEND SALE) or to void a sale (see  31547 - CASH TILL SALES ENTERY, VOID SALE/PAYMENT).

 

 

Enter invoice number or scan invoice barcode with the scanner (the barcode represents the invoice number).

 

This option is only used to apply a payment or refund to an invoice generated through the sales order entry program. For sale order entry payment processing, this field defaults to the invoice number for which payment is to be applied. If the payment screen is accessed from the sales order entry program from the order initialization screen and not from a specific invoice, any invoice number can be entered or scanned.

 

Typically, this would be used to apply payments or adjustment to an invoice. This procedure is also used at the cash lane using the cash till sales entry program to apply payments to invoices created by the sales order entry program at the service/sales counter. In these scenarios, invoices are created and printed using the sales order entry program and then taken by the customer or salesman to a cash till where the payment is processed using the cash till sales entry program.

 

>> THIS ORDER BEING PROCESSED ON TERMINAL 'TE6' - PRESS ENTER:

 

This alert indicates the invoice is being processed through the sales order entry program on another terminal and the order is locked. Payment can not be applied until the other terminal exits the sale order entry program to release the invoice. Typically this occurs when the sales counter staff forgets to exit the sale before taking the invoice to the cash lane for payment.


[Enter] to clear alert and return to SALES SLIP# field.

 

** ENTER PAYMT AMOUNT OR PRESS ENTER FOR ###.## OR PRESS F3: ###.##

 

This prompt displays the amount of payment the program calculates to be applied against the invoice. Once the payment amount is entered, a till sale or a refund is automatically initiated based on whether the payment amount is positive or negative.

 

Enter payment amount desired.

 

[Enter] to accept displayed payment amount.

 

[F3] to return to previous prompt.

 

[F3] to change cashier.

 

The cursor returns to the CASHIER CODE (or CASH TILL CODE) field of the cash till sales entry batch initialization screen. This is typically used to change the cash till batch you want to access on the terminal.

 

 

[F4] to exit to menu.

 

[F5] to display cash till sales header inquiry.

 

The inquiry displays a list of the till sales/payments that entered the batch. You can select a till sale/payment from this inquiry to un-suspend or void it if desired. See 31585 - CASH TILL SALES INQUIRY.

 

 

[F8] to close cash till batch.

 

The cash till batch must be closed before it can be processed by the payments register and update program. See 31545 - CASH TILL SALES ENTRY, CLOSING BATCH.

 

 

[F9] to create a sale.

 

A sale will have a positive total and you will receive payment (cash, cheque, credit card etc) from the customer. For sales order entry payment processing this field defaults to sale if the sales order entry invoice has a positive amount owing.

 

 

[F10] to create a refund.

 

A refund will have a negative total and you will reimburse the customer. For sales order entry payment processing this field defaults to refund if the sales order entry invoice has a negative amount owing.

 

 


FIELDS

 

ORIG SLIP#:

 

This field is applicable to cash till sale refunds only, and not for processing refunds generated by the sales order entry program, payment processing function.

 

 

Enter original sales slip number to refund.

 

Enter only the last 6 characters of the sales slip number. For example, to specify sales slip number 01C1A9605 enter 1A9605. Press CR if you do not know the original sales slip number.

 

 

ORIG DATE:

 

This field is applicable to cash till sale refunds only, and not applicable for processing refunds generated by the sales order entry program, payment processing function.

 

 

Enter date of original sales slip in MMDDYY format.

 

[Enter] for current system date.

 

CASHIER:

 

This field displays the cashier code associated with the sale/refund. For cash till sales entry processing, the cashier code is the cashier code entered at the cash till sales entry batch creation/access display. For sales order entry payment processing the cashier code is the salesperson code who accesses the batch from within the sales order entry program.

 

BATCH#:

 

Displays the current cash till batch number.

 

TILL:

 

Displays the current cash terminal number.

 

DRAWER:

 

Displays the current cash drawer number.

 

SALE TYPE:

 

Displays the sale type.

  • CS = Cash Sale (positive total).
  • CR = Refund (negative total).
TOTAL$:

 

Displays the total amount of the sale (SALES$ + PST$ + GST$).

 

SALES$:

 

Displays the total amount of the sale less PST$ and GST$.

 

PST$:

 

Displays the Provincial Sales Tax amount of the sale.

 

GST$:

 

Displays the Goods & Services Tax amount of the sale.

 

See 31543 - CASH TILL SALES ENTRY, SALE/REFUND DETAIL ENTRY for continuation with entering the line items of a cash sale.