You must void a cash till sale to effectively remove the sale from the cash till batch. Appropriate security is required to void a cash till sale. You can only void a sale if the sale specified has been completed sale. You can not void a suspended sale. The sale's payment method information will be displayed.
If the till sale includes See Invoice lines (ie payments applied to invoices generated through the sales order entry program), the payment amounts will be reversed on those invoices.
Upon voiding a cash till sale, the till slip will reprint showing the till slip amounts reversed for audit trail purposes.
PROCEDURE
To void a sale enter the sale slip number at the SALES SLIP# field of the sale/refund creation/access screen. The following prompts display.
PRESS 'ENTER' TO CONTINUE OR 'V' TO VOID:
[Enter] to not void sale and return to SALES SLIP# field.
"V" to void sale.
** ENTER VOID PASSWORD, PRESS ENTER IF MANAGER HAS VALIDATED, F4 TO BYPASS:
A till sale can only be voided upon entry of an appropriate password.
Enter manager password.
** VOID PASSWORD ACCEPTED - PRESS ENTER TO VOID, F4 TO BYPASS:
Once the appropriate password has been entered, you can void the sale. Upon doing so, the till slip will re-print showing the till slip amounts reversed for audit trail purposes.
[Enter] to void sale.
[F4] to not void sale and return to SALES SLIP# field.
[F4] to not void sale and return to SALES SLIP# field.
Once the appropriate password has been entered, you can void the sale. Upon doing so, the till slip will re-print showing the till slip amounts reversed for audit trail purposes.