IdealWare Online Users Manual

SP1-01 S/P PROCEDURES
31397 System Overview

 

PURPOSE

 

The sales system allows you to manage all aspects of creating and updating sales to both cash and charge customers. The sales system includes many sophisticated features and allows you to create the following types of orders using the sales order entry program component.

 

SALE (WITH PAYMENT)

 

Order in which payment is typically accepted at the point of sale for purchased merchandise.

 

REFUND

 

Order in which payment is typically given to the customer at the point of sale for returned merchandise.

 

ON ACCOUNT SALE

 

Order in which a charge customer's A/R account is debited for purchased merchandise.

 

ON ACCOUNT CREDIT

 

Order in which a charge customer's A/R account is credited for returned merchandise.

 

TRANSFER SALE

 

Order recording merchandise transferred from one store to another store.

 

TRANSFER CREDIT

 

Order recording merchandise returned from one store to another store.

 

QUOTATION

 

Order for merchandise that has been quoted to a customer. Quotations can be converted into sales invoices or into contract pricing.

 

SPECIAL ORDER

 

Order that is associated with a purchase order to a specific supplier for the items included in the order.

 


PROCEDURE - SALES ORDER ENTRY

 

Sales processing with the sales order entry program includes the following components.

 

INITIALIZATION

 

The steps used to select the type of sale desired.

 

HEADER ENTRY

 

Data entry of the main header information regarding the sale, including customer identification, and order and shipping dates. The header also displays tax and shipping information and summary totals for the order.

 

DETAIL ENTRY

 

Data entry of the product detail information into the sale.

 

PAYMENT PROCESSING (IF REQUIRED)

 

The steps used to accept payment for cash sales.

 

DOCUMENT PRINTING

 

Used to print various documents for the sale, such as the invoice and packing slip.

 

ORDER COMPLETION

 

eps required to complete an order and make it selectable for the Order Register & Update program. Most of these steps can be automated if desired.

 

ORDER REGISTER & UPDATE

 

End of day procedures used to update orders to accounts receivable, inventory, general ledger and invoice history.

 

INVOICE PRINTING

 

Optional procedures used to perform invoice printing runs for multiple on account sales.

 

 

PROCEDURE - CASH TILL SALES ENTRY

 

The cash till sales entry program is typically used at cash lanes and allows "cash" type sales only (ie sales with payment). This program is designed for fast and efficient processing. Sales generated through this program contain product and payment information.

 

Alternately, the sales order entry program can also be used to create cash type sales where extra customer service and/or sale sophistication is required. Payments can be accepted for sales generated through the sales order entry program, and doing so utlizes the payment processing components of the cash till sales entry program.

 

Sales processing with the cash till sales entry program includes the following components.


BATCH CREATION/ACCESS

 

Batches are created for each day and cash drawer. Typically, this is done at the beginning of the day.

 

SALE CREATION/ENTRY

 

Sales and payments accumulate to each batch throughout the day.

 

SALE ORDER ENTRY, PAYMENT PROCESSING

 

Payments for any cash type sales generated through the sales order entry program accumulate to each batch throughout the day.

 

CLOSING BATCHES

 

Cash till batches are closed. Typically, this is done at the end of the day.

 

PAYMENTS REGISTER & UPDATE

 

Payment reports are printed for "cashing out" at the end of the day. Payments register batches are then updated.

 

ORDER REGISTER & UPDATE

 

Sales order register reports are printed for both cash type sales and other sales generated through the sales order entry program. Order register batches are then updated.

 

 

SUMMARY

 

The sales order entry program component of the sales system enables you to perform customer and product inquiries during sales entry, back order products with insufficient quantities onhand, and create purchase orders from within a sale. The program also enables you to start processing an order on any of the counter sales terminals and finish if off on any of the cash terminals.

 

The sales system allows the swapping of up to 3 cash drawers on any cash terminal while maintaining separate batch control for each drawer. You can integrate weight scales, laser guns and a multitude of other UPC bar code readers, and credit card swipers directly to the cash sales entry system.

 

With the sales order entry program you can add new charge customers during a sale, select existing pricing contracts or create new contracts, mark product lines for pickup or delivery, add comments to products, and include messages to be printed on invoices.

 

Sales invoices can be printed at the time of sale or printed in batches periodically for mailing to customers. Invoice history can be maintained for as many months as desired and individual invoices called up and displayed or printed at any time.